Our Policies

Print Purchases

Exact size of print sometimes varies from stated standard sizes (Example: a print listed as 11" x
14" inches may actually print at 10.9" X 13.5" depending on the original size of the image. We
recommend you do not purchase frames or mats until you receive your prints). Prints  will be
mailed rolled in a tube.

Commissioned Portraits

Please see the Commissions page for pricing, policy and shipping information.

Shipping & Handling

In-stock items normally ship within 5-7 days from the time an order is placed. Orders will be
shipped via First Class Mail, Priority Mail, UPS or FedEx.  Prints not in stock require one week
production time before they can be shipped.

Payment Policies

Orders paid by PayPal.   Or contact me for other arrangements.

Return Policies

Defective merchandise will be replaced. Other items may be exchanged or refunded if they are
returned in like-new condition. Please include an explanation of the reason you are returning an
item and send it via U.S. mail to:

Customer Service
Artist Dianne Roberson
P.O. Box 2243
Phone: 907-775-4229
Palmer, AK 99645-2243
Art World Plus Art Gallery  

Alaskan Art by Alaskan Artist Dianne Roberson   
Palmer, Alaska  99645  

Customer Service Call    Monday thru Friday
10 am - 10 pm     Phone:  1-404-462-4615

E-Mail:   dianne@artworldplus.com
Copyright  2006        ©   Dianne Roberson.   All rights reserved.